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IVRS in Clinical Research Management



With the emerging trends of IVRS technology ubiquitously even clinical trial management has taken leap into the technology.


Interactive Voice Response system (IVRS) is a technology in which someone uses a touch-tone telephone to interact with a database to gather information from or enter data into the database. IVRS technology does not require human interaction over the telephone as the user's interaction with the database is predetermined by what the IVRS will allow the user access to. For example, railways use IVRS systems so that the passengers can receive the status of train schedule, reservation etc instantly and easily without having to speak directly to a person.


As pharmaceutical companies are putting up lots of effort for introducing new drugs into the market, managing the clinical trials are getting on their nerves. Additionally the process becomes more complex while considering the following:


Greater Geographical Coverage

Higher Number of Subjects

Higher Number of Sites


Amidst the predicament, vogue of IVRS technology has really eased them. It has not only helped them out for effective management but has also given cost effective and time savvy technique.


To reduce the complexity and simplify trial management processes, more and more pharmaceutical companies are adopting Interactive Voice Response System (IVRS), which provide refined method of optimizing and managing supply chain of clinical trials drug. The IVRS in Clinical Research also provides the facility to integrate it with other management solutions and applications to improve the management of clinical trials.


With IVRS in Clinical Research , Information and services can be easily achieved through a touch-tone telephone. IVRS answers a good percentage of questions by way of an automated system and pre-recorded voice messages. Clinical Trial Data are entered and stored to the causal database by using the telephone touch-tone keypad.


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